Fast-food giants are racing to bring artificial intelligence to the ordering process, hoping it will reduce errors, speed up service and lighten the load on workers, according to multiple reports.

Amy McCarthy is a former reporter at Eater, focusing on pop culture, policy and labor, and only the weirdest online trends. When you pull up to the speaker box in the drive-thru at chains like Wendy’s ...

Decades before McDonald's, there was White Castle. Historians credit the hamburger chain with creating the modern fast-food industry as we know it. The legend goes that White Castle founder Walter ...